This Privacy Policy describes the privacy practices of Visoliz AI (“Visoliz AI”, “we”, “our”, or “us”) regarding the collection, use, disclosure, and protection of personal information obtained in connection with the use of our website and services.
By accessing or using our website, you agree to the terms set forth in this Privacy Policy. We reserve the right to modify or update this policy at any time, and any changes will be posted on this page. We are committed to protecting the privacy of visitors to our website and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable Swiss privacy laws.
This Privacy Policy applies solely to the Visoliz AI website and services and does not govern the practices of third-party websites that may be linked to our platform, nor does it apply to services our clients may integrate into their own environments.
Visoliz AI collects personal information that you voluntarily provide when interacting with our services. This includes information provided when creating an account, completing a purchase, uploading photos, contacting customer support, or subscribing to communications. The information may include your first and last name, email address, phone number, age if provided, profession if provided, and any images or digital content uploaded for processing.
Payment information is handled exclusively by Shopify Payments or other authorized third-party processors. We do not store or directly access full payment card details.In addition to information you provide, we automatically collect certain technical data when you visit our website, such as your IP address, browser type, device identifiers, pages viewed, referring URLs, time stamps, and general usage patterns. We use cookies and similar technologies to maintain website functionality, enable login sessions, personalize services, and measure traffic and advertising performance.
Log files and similar tracking tools may record information about your interactions with the website, including user agent details and approximate geographic location derived from your device’s IP address.We may also receive information about you from third-party partners, including advertising platforms, analytics providers, and payment gateways. If such information is combined with data collected directly from you, we treat it in accordance with this Privacy Policy.
Visoliz AI uses personal information for the purpose of delivering and improving our services. This includes processing uploaded photos, generating enhanced images, managing user accounts, communicating with you about your orders, sending confirmations, responding to inquiries, and ensuring proper functioning of our website. We also use information to improve user experience, analyze performance, prevent fraud, maintain security, and comply with legal obligations.
Where required, we rely on your consent for processing certain types of data, such as for marketing communications or cookie-based advertising. You may withdraw your consent at any time. Certain processing activities are based on legitimate interests, including maintaining internal records, improving services, and conducting security measures.
Visoliz AI shares personal information only with trusted third parties who assist in operating our services. These include payment processors, hosting providers, cloud storage partners, advertising platforms such as Facebook/Meta, analytics services, and customer communication tools.
These third parties operate under strict confidentiality and data protection agreements and process data solely on our behalf.We may disclose information if required by law, to comply with legal processes, to protect the rights and property of Visoliz AI, to investigate security incidents or misuse, or in emergencies where safety is at risk. In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction. We do not sell or rent your personal information.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Account-related information is stored until your account is deleted.
Uploaded photos are retained only for the duration necessary to complete the enhancement and are deleted thereafter, unless otherwise agreed. Payment records are retained as required by Swiss law. You may request deletion of your data at any time.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Account-related information is stored until your account is deleted.
Uploaded photos are retained only for the duration necessary to complete the enhancement and are deleted thereafter, unless otherwise agreed. Payment records are retained as required by Swiss law. You may request deletion of your data at any time.
We implement reasonable technical, administrative, and physical security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. While we take all appropriate steps to safeguard data, no system can guarantee complete security, and transmission of information over the internet is done at your own risk.
Our services are not intended for individuals under the age of sixteen, and we do not knowingly collect personal information from children. If you believe we have received such data in error, please contact us so we may delete it.
This Privacy Policy may be updated periodically to reflect legal requirements, technological developments, or changes in our business operations. Any updates will be posted on this page and will take effect immediately upon posting.
If you have questions, concerns, or requests regarding this Privacy Policy or would like to exercise your GDPR rights, you may contact Visoliz AI at:
Visoliz AI
Rue de Vigner 2072
St-Blaise, Switzerland
Email: contact@visoliz.com
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